Ideal Standard boiler servicing and repair plans for customers across Hull and East Yorkshire
Make sure you're covered if your boiler breaks-down or needs a repair. Secure your Ox Heating service and care plan to keep you and your family warm and cosy!
At Ox Heating Hull we want to look after you and your boiler for years to come. Our affordable monthly service and care plans mean you're covered for when things go wrong. Here's why you should consider a service and care plan:
Affordable: Helps you spread your servicing cost over a 12 month period.
Efficient: Keeps your boiler and heating system running at peak efficiency.
Priority: Exclusive customer status for priority work.
Frequently Asked Questions
The monthly fee pays the following years boiler service e.g. if you start the Service & Care Plan in July, the 12 instalments pay for your boiler service which will be carried out in July the following year after your final instalment is paid.
Yes, once you set up the monthly subscription, we'll book in your service for 12 months time.
It is a very simple and easy process, just click the link on the website and you'll be redirected to pay via GoCardless, a secure payment platform. Go Cardless will ask you for your details such as name and address, bank account number and sort code, then click the button to confirm. All your data is secured by GoCardless and all your information is protected on our systems as per current GDPR guidelines.
The plan is designed to renew your payment each month, you can however cancel at any time during the year. If you have used any of the benefits from the plan during the year before you cancel no refund will be issued. If you cancel after work has been completed a charge may be incurred. Please check with us first.
Yes you can, your first payment will be taking within the first week of your direct debit being setup. After this point we can set a specific date to suit your needs.
We cover all manufacturers of domestic boilers. Oil boilers are not currently covered under the plans.
CO alarms will protect you and your family from any unsafe situation, our engineers will offer to fit one of these if not present during the boiler service appointment at a small additional fee.
Our engineers will:
- Bleed the radiators
- Check that the radiators are getting warm
- Inspect general working condition of the system
We will not charge an emergency call out fee during our working hours 8am – 5pm Monday to Friday, however our standard hourly fee will be applied.
You will be our priority for an emergency call out, this will be beneficial during the winters months if your boiler breaks down.
An unvented hot water tank is a hot water tank in your airing cupboard that provides you with mains pressure hot water. To identify if you have one of these you will not have cold water tanks in the loft, if you are unsure of your system design, please give us a call we will be happy to help identify this for you.
Our engineers will take a sample of the heating system water to check if corrosion is present, this will help prevent any future issues with the heating system. If we find the system to have signs of corrosion, we will advise the best method to rectify the issue. We offer heating system flush and inline magnetic filters to prevent this issue. If you would like further information, please check our website blogs to explain this in more detail.
This includes 10% discount off parts and labour on the first visit for heating works up to £500 per annum.
Yes you do need to have an email address to setup your direct debit. However you can pay the service plan charge for a one off fee every year if you prefer. Just contact us direct.